Frequently asked questions
Are your products safe to use on sensitive skin?
Yes. Our products are designed to be skin-friendly and gentle. However, we always recommend doing a small patch test before full use, especially if you have highly sensitive skin.
Is the Crystal Hair Removal device painful?
No. It is designed for painless hair removal. It gently removes hair while exfoliating dead skin cells, leaving your skin smooth without cuts or irritation when used correctly.
How long do the results last?
Results vary depending on hair type and growth cycle, but most users experience smooth skin for several weeks before regrowth appears.
Can the device be reused?
Yes. Our hair removal tools are reusable and designed for long-term use when properly cleaned and maintained.
How do I clean the product after use?
Simply rinse under running water (if applicable to the product type) or gently wipe with a clean dry cloth. Make sure it is fully dry before storing.
Do you offer Cash on Delivery (COD)?
Yes COD is avavailable.
What if I receive a damaged or defective product?
If your product arrives damaged or defective, please contact our support team within 48 hours of delivery with clear photos, and we will assist you with a replacement or solution.